Customer Service

Shipping & Delivery

$7.75 USPS Priority Domestic Shipping
You only spend $7.75 to ship your order, no weight limit. Delivery in 1 to 5 business days based on where your package is being sent to.

FREE shipping on all online orders $35 and over
Applies to U.S. delivery addresses in the 50 states only, including Alaska and Hawaii

Returns & Replacements

If any item purchased online fails to meet your expectation. It may be returned by mail or find us at trade show for an exchange or store credit towards your next purchase. No refund. We do not accept returns on special orders.

Returns are accepted within 14 days from the shipped date. All returns must include a copy of the original invoice. All returned merchandise must be sent in its original container/bag, and in a completely unaltered state.

JM Beads & Findings is not responsible for postage on returned items.